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Ordering Information

 
 
WWW www.britishrobotics.com

Ordering

  • Please DO NOT forget to provide us with a contact Telephone number - Thank you.
  • We accept all major credit cards.
  • All prices in the Product List include VAT unless otherwise stated/requested.
  • At the customer's request, the Kits can be assembled by us at a minimum charge of 20.00

Postage and Packaging (P&P)

  • For security reasons, all internet based orders will be shipped to the Credit Card's billing address unless otherwise specified by you and verified by us. Please call during office hours for further information.
  • All orders less than 150.00 will be charged a minimum of 8.00 P&P. Next day Delivery is available. Please call during office hours for details.
  • The P&P charges for International orders will depend on the country of destination and in accordance with DHL International Chart. We will be happy to use other carriers of your choice if you already have an account with one.
  • P&P for Quantity orders are charged according to DHL International Chart.
  • The P&P for International orders exclude the Import TAX Duties of the country of destination.

Returns and Cancellations

  • All orders can be cancelled within 7 days of purchase. 
  • Goods must be returned in the original, un-opened manufacturer's packing. Please call during office hours for a GRN (Goods Return Number) number.  All refunds will be made against GRN numbers and on the full purchase price only. P&P and other surcharges will not be refunded. There will be a re-stocking charge of 12.00 for all refunds of this nature.
  • Any goods purchased from us and found malfunctioning, or otherwise, due to manufacturing faults must be booked in under a GRN and will be replaced upon satisfactory examination by us. There will be no extra charges to the customers.

Special Payments

Please go to this page if you have special negotiated prices for large orders. DO NOT use this page if you do not have a British Robotics reference number.

 

 

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Last modified: November 12, 2007